If nothing works, consult a professional for assistance. You may need to replace the auger motor. 1 80619 80481 - King Ashley Pellet Stove Igniter, Ignitor - 13-1115 FC Fits models 5500, 5500XL, 5700; 250 Watts, 110 Volts; 4 inces long by 3/8 inch diameter; FREE Tech Support. If its worn out, it cant move pellets from the hopper to the burnpot. The biggest change was the auger motor. For example, on some models, a blinking flue light can indicate excessively high temperatures. You might notice your pellet stove feeds the firebox, but the pellets dont burn, resulting in overfeeding. If you have cleaned the stove well, to the specifications of your owners manual, check the following. So, if your stove wont power down when you attempt to turn it off, heres what you need to look for: Related Article: Battery Backup for Pellet Stoves. Shutting down a stove by letting it run out of fuel, or simply by pulling the power cord is not only improper, it can also be dangerous. Check for these signs first. Ensure the pellets arent damp, as this can prevent them from burning. If this was the problem, we need to figure out why. Vacuuming and removing ash, fuel jams, and other blockages is all that is required to remove the buildup. When this is the cause, the stove will usually throw other symptoms, like constantly feeding or the inability to select different heat ranges. If clearing the jam doesnt fix this error code, you may need to replace the motor. Pellet stoves can last up to ten years when used properly. Ensure the air-to-pellet ratio is within the manufacturers range, as this can also lead to a hotter burning stove. JavaScript is disabled. Verify the igniter rod is positioned correctly. A 40-pound bag of pellet fuel may offer solid heat for up to 24 hours. If your stove has a hopper lid safety switch, this switch will be in line with the feed circuit. The firebox, door, and heat exchanger are covered with 3 years warranty. This may help restore the pressure in the house so the stove can exhaust properly. Remove one wire from the low limit switch and see if your stove powers off, if so, replace the low-limit switch. 99.9% of the time this problem occurs because the stove, vent, or both are very dirty. When we mean one-stop, we mean everything. Check the air-to-pellet ratio. Some things can cause this, including damp pellets, poor-quality pellets, and a too-fast feed rate. The following steps should fix your pellet stove. The type of sensor used is unique across manufacturers. Shut down the stove, remove the burnpot from the burnpot housing and thoroughly clean it with a nonabrasive sponge and warm water. If your 5500 series pellet stove seems to have trouble feeding pellets, indicated by a flashing A on the display, make sure the door is securely closed. Are there Ashley mini pellet stove models for small rooms? Ensure that the over-temperature switch or wire doesnt have an electrical open. 2 Why does the glass on my pellet stove get dirty so fast? When an auger motor becomes old and tired, it spins slower. This will also wear out the motor. Ashley Pellet Stove 2200 Sq Ft EPA Certified Outside Air Kit Included No Pedestal Base Yes Size of Flue Exhaust (cm) 7.62 Size Of Flue Exhaust (in) 3.0 Size of Flue Exhaust (mm) 76.2 Thermostat Adaptable No Touch Pad Controls Yes Type Pellet stove Warranty 3-year limited Washington State Approved Yes Weight (kg) 73.4832 Weight (lbs.) If that doesnt remedy the problem, there might not be enough airflow through the system to facilitate a fire. When people overfill the hopper, sometimes the pellets being crammed into a confined space can break or dislodge a wire from the underside of the exposed wire connections in the switch. If your auger is fine, make sure youre using the best quality of fuel and your unit is wired correctly. These Ashley pellet stove reviews provide everything you need to know about each stove unit. Error codes for this are usually #4 or #4 and #5. Ashley Hearth is a brand under the United States Stove Company (USSC). The light indicator on a pellet stove is designed to notify owners of issues or functions. Most pellet stoves have this switch installed on the blower housing with a rating that is typically around 110F to 140F. Pellet stoves are built to run 24 hours a day, seven days a week. USSC Ashley and King Pellet Stove Replacement Parts. Then remove the cover giving you access to the auger motor and the auger feeding to remove the screws holding the auger motor in place. Check for obstructions in the hopper and feeder (after the stove cools). We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. Make sure that you do not have an abundance of pellets longer than 1 long. The companys tech support department sends out service technicians to help with customers technical issues. Check the burnpot for gunk. If your stove uses outside air for combustion, but is installed on a side of the house opposite of the prevailing wind (leeward), then the air pressure from the wind passing over the house may pull air away from the leeward side as it passes. The consent submitted will only be used for data processing originating from this website. Moisture in the pellets, a defective igniter, or insufficient airflow is the most common problems that prevent a stove from lighting. For your pellet stove to continue to run safely and efficiently, you must prevent buildup in the burn pot. Ashley Hearth stands by the principle Quality and Value. Not only is a malfunctioning pellet stove inconvenient (cold homes arent ideal during icy temperatures), it can also cause the system to use more pellets and put out less heat. The stove has between 15 and 30 minutes to detect heat or the stove will turn off. Most stoves that are suffering from this error and have error reporting will display this as a #2 error. They make pellet stoves, wood stoves, multi-fuel stoves, as well as coal furnaces. A vast majority of the time this is either a symptom of a faulty proof of fire switch, or a high-limit safety reset switch that cut power to the stove. Ashley pellet stove parts also come with warranty conditions. The feed rate increases with each full turn of the feed adjuster. Remove all foreign objects from the feed tube. Let me know how this works for. The stove may overheat, causing the switch to turn off the system and shutting down the fire. Corn is a better fuel for heating a home than wood pellets. Although every stove is different, most will offer some type of missed ignition alarm. With this article, we are here to help you do exactly that. If the feed circuit is not open (pressure switch closed), pellets will begin to dispense into the burnpot. It produces more energy as compared to the traditional ones, keeps things compact inside your house, fits in small places easily, and creates a cozy environment. So now lets look at the reasons that might cause error code 2. If your stove will power on but will not feed pellets at startup, or the stove will not enter into the startup procedure from the get-go, here are some things to check. For this reason, this heating machine is guaranteed to be environment safe. While your stove will naturally become hotter as it moves into its cycle, it shouldnt fluctuate heat constantly. Clean the holes as necessary. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Essential Home and Garden is a one-stop guide for homeowners. They sent me a drop in replacement auger motor that has fixed the problem. It also can provide forced or radiant air heat. Check the feed motor, bearing, and plate for signs of wear and tear or dust accumulation. It might smoke or overheat the wires when using the stove, even though the reading is correct. Facebook II Twitter II Pinterest II Linkedin. Check for air leaks in the system, such as in the door gasket. If you have a clogged vent or a significant leak. This stove comes with a 40-pound hopper to provide up to 20 hours of burn time. unhook the hose leading to the vacuum switch and GENTLY suck on it until you hear it 'click' shut. 1. Thanks so much Mr4btTahoe! Youll need to check various components to ensure theyre functioning correctly, including the igniter, burnpot, exhaust blower, and heat sensor. Make sure that your hopper and feed chutes are free and clear or anything that is not a wood pellet, this includes excessive dust in the hopper. Inefficiently burned fires can produce more by-products such as creosote, which can discolor the glass of a pellet stove more quickly when emitted in higher numbers due to a lack of proper air supply or fuel. So, remove the jumper or TSTAT wires to see if it remedies the problem. Ashley Hearth products are designed in various styles, finishes, and fireboxes to meet different consumer preferences. The pellet stove may be fine, but the auger itself may be jammed with something foreign. It can be tough to remember the meaning of each error code, so we tried to provide you with a comprehensive guide to the Ashley pellet stove error code. Replace the wet fuel with dry fuel and check for proper function. Ensure the stove is clean and free of dust and gunk buildup. How To Troubleshoot and Fix Common Pellet Stove Problems Stove & Grill Parts For Less Items Browse By Collection US Stove Company (USSC) Gas Parts Vermont Castings Vexar Grill Parts & Accessories All Cabelas Parts CPG-4000 CPG-6000 Deluxe Twin Oaks Woodcreek Country Smokers All Country Smokers Parts Ironside Journeyman Traveler Voyager You might notice the system will turn on, but since pellets dont move through the system, it automatically shuts off due to a lack of fuel. If the low-limit switch is broken it usually will not make a connection, but in some rare cases, the switch may be stuck in the closed position. Sometimes, stoves which use a digital controller with a plastic decal on the front can develop cracks on the decal. Am I correct?? This is the correct setting. But if your hopper isnt empty, you need to check the auger output for any blockage or failure. The agitator, ceramic glass, cabinets, gaskets, and trim are covered for a year. Measuring only 20 inches across and 18 inches deep you can now install a pellet stove in areas never before available. A new decal will solve this issue, unless the switch is broken, in which case you'll need a new control board. Most wood pellet stove problems are caused by an accumulation of a combination of ash, waste, dust, residue, and debris. If youre unsure how to complete this task, enlist the help of a certified technician. If you dont have a stove with a removable auger cover, here are some things you can try to clear a jam. cap. To solve error code 1, you can start by making sure there is enough ventilation in the room. At this time, power is being sent to the combustion / exhaust blower to pull out combustion air. Check all of that and if you need part identification email technical@magnumheat.com and they can help with that. Put it all together and you should be good to go. The High Quality of Pellets is Key to a good operating stove. You might notice the stove releases bursts of cool air, sometimes when the system initially starts or maybe intermittently throughout the operation. This control board delivers a set amount of fuel to the burn chamber. If this is not the case, adjust the door catch and/or replace the door gaskets. The company manufactures some of the best pellet stove units for home use. Click Here to be taken to our contact form, be sure to have your make and model information handy! ft. in size. Disclosure statement. This heating machine uses a control board that has through several safety inspections and tests. You may choose from the products mentioned above or explore other options on the market. Look for dust accumulation throughout the system. In case, you have any questions, leave us a comment below. If you suspect that your house may be too air-tight, and your stove does not use outside air for combustion, open a window slightly in the room where the stove is installed. These cracks can form around the heads of the buttons under the decal. Are your pellet stoves guaranteed safe to use? Usually, if a pellet stove is using a thermocouple or RTD probe to measure the stove temperature, and it's looking for the lowest heat value to turn off, its not going to be a faulty sensor. Check the vent for proper airflow. Required fields are marked *. If you left your stove plugged in during the offseason, or if it has been plugged in since the last time you used it, and you had a power surge, these switches can sometimes roll out and need to be reset. Examine the pressure switch. A stove that wont power down is a hazard, as it could burn too hot and present a fire danger. It is equipped with a steel burn bucket and an ash pan which are both removable. get a good understanding of how a pellet stove works here. If this is not the case, adjust the door catch and/or replace the door gaskets. If the plate is upside down, the stove will not feed pellets correctly. Most of the time, this has to do with a clogged hose, blocked vent, or dirty stove. For a better experience, please enable JavaScript in your browser before proceeding. Top Best Ashley Pellet Stove Problems Comparison 2022 Bestseller No. The AP5622 wood pellet stove incorporates a 20% larger 160 lb. As the stove cools back down, the feed cycle will reset, unfortunately, there will be no embers to re-ignite the fire. Wood pellets are a versatile, clean-burning fuel source. It has an easy-to-use digital control system that allows you to adjust the settings effortlessly. Harman uses an exhaust mounted RTD probe, Quadrafire uses a burnpot mounted thermocouple, Lennox Whitfields use an optical sensor, most box store brands use a thermal heat resistor, and everybody else uses a thermal snap disc. The Ultimate Bestway Madrid SaluSpa Inflatable Hot Tub Review, The Ultimate Coleman Palm Springs Airjet Hot Tub Review. All Right Reserved by FIREPLACEHUBS. Yes. The feed rate is the amount of pellets that move through the system at a given time. 3. Allow all of the components to dry completely before replacing them and restarting the stove. Ashley Hearth AWC21R - The Best Iron Wood Stove. The igniter uses electricity to light itself, saving you the hassle of lighting the stove yourself. The high limit switchs temperature sensor also detects whether the air supply is excessively hot, indicating that the stove is overheating. First, the pellets might be damp. Prices, promotions . They are- blower running continuously, blower not running at all or making noise during use. Ensure the heat sensor is functioning correctly. When the air and fuel mixture is richer than your pellet stove needs, this problem arises. If it does, youll need to replace the switch. Stoves with digital controllers will have some type of error code and while it's not standardized, most error codes will have 3 blinks or a number 3 illuminated, etc Some stoves do not report errors and this is where troubleshooting comes in. It comes with five heat settings to match your desired warmth. This error code shows up when the output fuse for the Draft Fan (Exhaust Fan) has blown. Failure to follow these instructions could result in property damage, bodily injury, or even death. Remove any debris or pieces of the pellet bag you may find in the hopper. Remove the jumper or TSTAT wires and see if the stove powers off. If your auger starts working, it means you don't have a strong enough seal to create the necessary suction to close the switch. To take advantage of your stove's warranty, you must keep your receipt and register the appliance at USSC's official website. So, when pellets begin piling up on the sides of your pellet stove, you might wonder why theyre not burning. Generally, this happens when you leave the stove plugged in year-round and have a power surge at some point during the off-season. Take your user manual and double-check your stoves wiring with the provided wiring diagram. Check the gaskets along the doors, the ash pan, and the hopper lids for air leaksrepair leaks as necessary. Thoroughly clean the burn pot and fuel feed components at least once per ton of fuel consumed. Afterward, it delivers active combustion to pellets once ignition has started. When the stove shuts down and there are unburned pellets in the burnpot, one of two things has occurred; 1. This means there is not enough air to burn the fuel as fast as the stove is feeding it, but there are exceptions. On this page, well provide a basic rundown of what's happening behind the scenes, provide signs to look for when your pellet stove isnt working, and provide guidance on how to fix common pellet stove issues. Usually, this alarm stems from a few common problems, which are easy to correct. Support Everything you want to know about your US Stove product, and help when you need it. The Hearth Room - Wood Stoves and Fireplaces. So, keep reading. Ensure the front door, ash pan, and hopper lids have snug seals. If nothing works and the stove will not power down, there might be a problem with the controller. Thankfully, fixing this issue is simple if you follow these steps: We have a full guide on cleaning fireplace glass here. Tray ash remains in your wood pellet stove as a waste product of burning wood pellets and must be regularly removed to prevent clogging and buildup. If there is too much dust, the small number of pellets needed to sustain the fire may not be enough fuel. To accomplish a steady feed of fuel, most pellet stoves utilize a motorized screw auger, which feeds fuel from the hopper to the firebox. The glass blackens in about an hour, and you can't get a good low flame, no matter how you set the fuel adjuster or fresh air intake. The major problem this stove has is the 25 lbs hopper. For everyone's safety, follow all Installation and Operating Directions. If your stove starts up normally but shuts down with a fire burning within 30 minutes every time, the proof of fire sensor is either dirty or needs to be replaced. There is no auger bearing on these stoves. The burnpot is full of partially burned pellets. Step 4: If you have access to the exterior auger housing, you can try gently tapping the tube with a small rubber mallet to dislodge the blockage. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Step 1.2 - Remove the igniter (Figure 2) and unplug it at the connector. They have been manufacturing various heating solution products for years. Called US Stove to order this motor. If you have a damper control, make sure that it is not closed. As with any complex machine, understanding how a pellet stove works will give you a much better chance of being able to fix any problems you come across. On a Quadrafire stove, the high-limit will actually kill all the power to the stove altogether. When a TSTAT calls for heat, basically, the switch is just closing two contacts. Like a soiled burnpot, a dirty exhaust system causes numerous issues, including poor burning, and fires that periodically die. The Ashley Hearth AP5622 wood pellet stove is a modern update to the traditoinal wood pellet stove providing powerful heat up to 2,500 sq ft. Always allow your wood pellet stove to cool completely before cleaning. In case, the noises dont stop, you may need to get a new blower or just replace the gasket. The most common reasons - bad air flow, a dirty unit, bad igniter, blown fuse, bad gasket around igniter - could be easily avoided with regular maintenance and professional inspections. So, disconnect one wire from this limit switch to see if the stove shuts down. Solution: You'll have to clean up the blocked auger to fix this issue. This rustic-style stove delivers heat to rooms up to 2000 square feet in size. Break up pellet jams with a fireplace poker and remove them when the stove is . If your stove's venting is a straight shot out of your house, a gust of wind can sometimes create a "puff" in the stove, blowing the fire out. Address any leaks as necessary. Take care of the following things to ensure that this problem is solved. Continue with Recommended Cookies. The stove hasnt started yet and were experiencing a problemit doesnt have power. Ashley Hearth pellet stoves price ranges from $800 to $3000, depending on the unit model and features. 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