News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. Please ensure items are in their original condition. . IU(nk We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). 4 0 obj Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. stream Read more about consumer protection from unfair trading. Standard returns. A customer is only eligible to return within 28 days of purchase. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C Every return should contain the original packaging. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. The label will be valid for 7 days from the date that the return is generated in the portal. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. %PDF-1.7 Visit our returns portal - https://superdry.returns.international. 1. The vintage return policy applies to vintage items which are in stock. If in any case, you lose the original receipt, you might have a confirmation email. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. Your email address will not be published. As soon as it has been processed you will receive an email to confirm. Simply use their online return portal to get started. Enter the order number, postcode, and email, and select proceed. z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. 8080 872 872 10:00am to 7:00pm IST, operational every day. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. The customer can still reject the item after its been repaired or replaced. The refunds will take at least 10 days to process in your account. DoNotPay guarantees aneasy way to get Superdry refunds. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. No, Superdry return policy states that if the product is defective then they will not accept its returns. 6. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ You must refund the customer within 14 days of receiving the goods back. RBcpO- You may also want to check out Levis & YesStyle return policy. top 20 stores with the best return policies. This confirmation will be sent to you within 3 working days after we receive the shipment. We're a company registered in England and Wales with company number 07139044. What are the Criteria for Superdry Return Policy? 1. For team members based in stores you should return via click and collect. Superdry follows a '30 day no questions' asked return policy online. Superdry brings you distinctive and. Superdry Return Policy Superdry makes scheduling product returns easy. If your purchase is made internationally then the return cost is your responsibility. Take a look at how you can return a kindle book. Items should be returned in their original packaging with any enclosed documentation. You probably have one of these proofs to make returns. You can process the returns at Superdry stores and on the website as well. Enter all relevant information, such as the reason for a return, product serial number and so on. All criteria under the Returns and Exchanges are met. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. Your email address will not be published. Nov 3, 2022. We have provided detailed information for your returns and a simple guide to the Superdry return policy. endobj If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. Check out this article to know more. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. You can find your local drop-off point by clicking the . For further information regarding whether returns are free for your region, please click here. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. ENJOY FREE SHIPPING WITH MIN. endobj In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. We have helped over 300,000 people with their problems. No cash refunds To help us improve GOV.UK, wed like to know more about your visit today. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. Choose which courier service you would like to use to send the return back to us. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. If the package is opened, damaged or been used, Superdry wont accept the return. Powered by WordPress. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. Privacy Policy and I consent to the processing You have to adhere to their return policy and probably deal with their customer care team. Visit our returns portal - https://superdry.returns.international. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. Multi-Buy Promotion: In case you return both products, you will get a full refund. Print your returns label and attach it to the parcel. It will help you with easy returns and exchanges. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. They do not have to provide a reason. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . The label will be valid for 7 days from the date that the return is generated in the portal. If you need to return items, they must meet our standard returns policy. By using this Site, you consent and/or accept all such cookies. Enter your full order number, including any text, in the designated box (e.g. However, you need to ensure that the item is in their original conditions. Superdry Environment Policy. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Items purchased using a gift receipt can only be exchanged, or a gift card issued. Got it! B+=u9~y_ *RQlQvqz@4~zn0L C These include cosmetics, fragrances, swimwear, and underwear. Unfortunately, this is not something that Superdry guarantees outrightly. I5*[ Print your returns label and attach it to the parcel. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. Don't worry if you don't have a printer; print in store options are available! Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. 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